Whether you are a Contact Centre / Helpdesk or just a business that has regular inbound contact, simplify everything by bring it under one umbrella with Omnichannel Presence – Centralise all your customer communications channels through a single interface, supporting:

• WhatsApp Business,
• Facebook,
• Instagram,
• Twitter,
• Web contact forms,
• Live chat (including chatbots),
• SMS,
• Email,
• and of course plain old voice phone calls!