ctech ongoing support

business it support

Maintain Productivity & Increase Profitability

Technology plays an important strategic role in business development; every company needs fast and resilient IT systems to maintain productivity and increase profitability. CTECH can become your company IT department which covers data backups to business continuity planning: IT Support addresses the fundamental issues that affect modern-day businesses.

When you choose CTECH Business as your support company, we take this appointment seriously and will be fully committed to ensuring your IT systems run smoothly and efficiently.

If our support team is alerted to any potential issues, we can act immediately so you can rest assured your business is in the safest of hands.

CTECH RMM includes:

  • Remotely monitoring your entire network including firewalls, switches and all endpoints logged into your network 24/7/365.
  • Security monitoring
  • Patch management to prevent cyber-attacks and optimize system performance.
  • Threat detection
  • Backup and recovery
  • Remote access to perform maintenance and fix issues.

Get a no obligation,
free consultation today

Contact us right now and one of our team would be delighted to discuss your IT requirements and provide a quotation.

Types of CTECH Support:

Hourly Support Bundle

  • Per USER up to 5 devices (Main Device,  Remote Device & Phone).
  • 8am – 8pm Monday to Friday (excluding Back Holidays)
  • Remote Monitoring and Management Tool (Which covers all MS weekly/monthly updates).
  • Helpdesk agent/customer portal to manage tickets
  • Managed Hardware Deployment.

Full Managed IT Support

  • Per USER up to 5 devices (Main Device,  Remote Device & Phone).
  • 8am – 8pm Monday to Friday (excluding Back Holidays)
  • Remote Monitoring and Management Tool (Which covers all MS weekly/monthly updates).
  • Managed Anti-Virus Platform (Main Device only addition Agent at £5.00 + VAT per device).
  • Helpdesk agent/customer portal to manage tickets
  • Managed Hardware Deployment.