Maintain productivity and increase profitability.

Technology plays an important strategic role in business development; every company needs fast and resilient IT systems to maintain productivity and increase profitability. CTECH can become your company IT department which covers data backups to business continuity planning: IT Support addresses the fundamental issues that affect modern-day businesses.

When you choose CTECH Business as your support company, we take this appointment seriously and will be fully committed to ensuring your IT systems run smoothly and efficiently.

Before we begin supporting your business, we follow the steps below:

• Technical deep dive and consultation meeting will be held free of cost to know your set-up and requirements, both commercially and technically
• An internal totality services technical meeting takes place to discuss all the collected information and define appropriate support and solution.
• A detailed proposal will be provided along with associated costs for it.
• On the proposal agreement, the onboarding process will start for free. Depending on the complexity of the project, this activity will require 2 to 4 weeks of lead time.
• On completion of the onboarding, the support contract will begin.

This is done via the following key elements of your support package:

• Dedicated IT helpdesk staffed by IT Professionals.
• Ability to remotely access your systems to solve issues quickly.
• Latest server management and monitoring systems
• CTECH Portal so you can monitor and manage your helpdesk calls.
• Regular onsite visit and reviews
• Honest and friendly team that you will enjoy working with