What is The Big Switch Off?

The Big Switch Off refers to BT turning off the PSTN and ISDN analogue telephone lines in 2027. Businesses and homeowners will no longer have the ability to acquire PSTN and ISDN after September 2023, with the old technology being completely switched off in 2027. The build up to the big PSTN (Public Switched Telephone Network) or POTS (Plain Old Telephone System) switch off has been going on for many years and surprisingly we find many businesses have simply ignored it and are not prepared for what is coming. This switch off affects lots of different systems, with the following example list of business devices needing to be switched to digital alternatives:

  • Landline telephones
  • Older broadband internet services
  • Burglar alarms and security systems
  • Door entry systems
  • Franking machines, Fax machines, credit card payment machines

What is the replacement technology?

The move will bring an end to the use of analogue phone lines in the UK, with Full Fibre FTTP (Fibre To The Premises), which is fully fibre optic, removing the copper cabling, and Voice over Internet Protocol (VoIP) technology, which allows voice calls to be made over an internet connection, coming in its place. With a robust and reliable internet connection now available across much of the UK, the change will make use of this infrastructure to provide cheaper and clearer phone calls. 

VoIP technology allows HD quality voice calls to be made using VoIP telephone handsets, computers and mobile devices with an internet connection, without being tied to a fixed line at a fixed location. As well as wide usage of business mobile phones, most businesses still require a traditional telephone system for providing good service to their customers.  Using legacy technology like PBX’s, ISDN lines tend to be quite expensive and inflexible and going forward all of these will need to be replaced, which is why cloud-based VoIP has become the best choice for organisations.

As well as the voice network changing to fibre and digital, the other thing that goes hand in hand with it is your internet connections.  Now is also the time to move off of legacy slow speed internet and transition to full fibre.

How can CTECH help you with this transition?

Team CTECH can help you by assessing your current network. We will give you a free consultation and report showing you what you have now and what your best options will be, so that you don’t get caught out by The Big Switch Off in 2027. Contact us today at 03300 430 583 or send us an email at [email protected] to get advice about anything relating to The Big Switch Off, our team are here to help you thrive.

Get in touch today to discuss The Big Switch Off!

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