Virtual numbers

What are virtual numbers?

A virtual number is a business phone number in the cloud. It’s not linked to a physical telephone line, which means calls can be routed to wherever you want them to go, whatever the phone number you choose.

CTECH offers a range of geographic and non-geographic phone numbers. Just choose the number that best fits your requirements and direct your business’ calls to any landline, mobile or VoIP device.

Our number ranges include 0800 and 0845 numbers, as well as 0300 numbers for the public sector and not-for-profit organisations. We can also provide international numbers allowing your business to promote a presence wherever your customers are located.

0800, 0845, and 0300 numbers are ideal for:

• Businesses using call centres, especially across multiple locations
• Organisations deploying inbound telemarketing
• Companies looking to include a local number on advertising outside of their usual operating area

How to choose a virtual number:

• Pick a memorable phone number for advertising that is easy for customers to remember
• Providing a low cost or non-geographic number makes it easy for customers and prospects to get in touch, boosting sales and customer service
• Use a local number to advertise your business outside your usual area in order to expand and win new business to boost your sales
• Your chosen phone number can be transferred if you move premises
• Divert calls from one branch to another during peak times
• The optional reporting package provides analytics tools to identify when and why your customers are calling
• Some number ranges can be provided on a revenue share basis if required.